Slider navigation left arrow
Slider navigation right arrow

We attain our goals by:

- Providing comprehensive leadership training and development programs to ensure that as we grow in quantity we don’t lose our quality

- Promoting 100% from within attracts motivated, career-minded individuals; inherently they work harder and perform better.

- Public Ranking Systems illustrate the growth of the individuals and their contributions to the growth of the company

-Establishing an advanced merit system to determine when someone is ready for management.

Over the next few of years, we will continue to expand on a national level. By focusing on leadership skills first, our management teams are qualified coaches to help us grow by multiplication, rather than addition.

Uptown Consultants develops comprehensive acquisition and retention programs with a diverse portfolio of Fortune 500 clients. Instead of over-sized remote call centers located around the country and the rest of the world, our teams divide and conquer. We open smaller branch locations to manage the customer relationships personally and locally. Our clients depend on loyalty to make the long term revenue their shareholders depend on, and loyalty comes from a great customer experience. By managing these accounts locally, we can begin our relationship with a smile and handshake and for once provide the customer with a  person they can consistently deal with moving forward instead of 1-800-wait-on-hold.
The result of these grassroots efforts have been tremendous and have proven to be effective in all types of service and utility industries. Recently there has been a spike in competition in all of these industries, leaving the customer experience to be the most important separating factor. Our results, coupled with these industry conditions have put us in a remarkable position to grow exponentially. We’ve just opened new locations in Charlotte, NC and Hartford, CT within the last six months.